Complete Care Support & Maintenance
Complete Care is an annual support & maintenance program which will greatly enhance the value of your eTakeoff investment.
Complete Care Includes:
Phone Support
With toll-free phone support, users simply call our toll free number with any questions or problems. In most cases you’ll be connected directly with a support person. eTakeoff has support tools that allow us to view your screen and clearly understand your situation.
Email Support
With email support, questions can be sent to support@etakeoff.com We will respond by email or phone within one working day.
Maintenance
Maintenance includes all enhancements and other software changes to improve our products.
Availability
Complete care is purchased on an annual basis for licensed products (Advanced and Premier). Email support is available for Basic users. If you are using eTakeoff Dimension with a planroom, your planroom provider may offer support for Basic.
