When I try to download a viewer upgrade, why do I get the message “Another version of this product is already installed. Installation of this version cannot continue….”?

show me This message indicates that you are trying to download & install a “New Installation” of eTakeoff vs. “Upgrade my existing eTakeoff. To rectify the issue, click on the link below, fill out the form, click “Continue” and click on DOWNLOAD-UPGRADE.

Click here to upgrade eTakeoff Dimension.

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