I get the error “ActiveX Not Loaded” when downloading plans. How do I get around it?

Internet Explorer blocks ActiveX controls by default. When you receive the “ActiveX Not Loaded” error window you should click “OK”. You will then see a light tan/yellow “Information Bar” across the top of the web page:

ActiveXError

Click on the Information Bar and it will provide a menu allowing you to manually load the ActiveX control

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