FAQs
Installation Questions
- How do I resolve error “eTakeoffNewSetup20XXX.exe is not a valid Win32 application” when installing eTakeoff?
- How do I resolve error “Error reading setup initialization file” when installing eTakeoff”?
- Why do I get the error message: “Current security settings does not allow this file to be downloaded”?
- I downloaded and installed eTakeoff. How do I start it?
- Why do I receive an “Access Denied” error for “RViewProj.ctr”?
- Are there any special procedures for installing eTakeoff on “Vista“?
- Can I install eTakeoff on my Apple Macintosh?
- Why do I have to enter my Installation Password each time I open eTakeoff?
- Can I install eTakeoff on more than one computer?
- How do I transfer my existing eTakeoff license from one computer to another?
- When I try to download an upgrade, why do I get the message “Another version of this product is already installed. Installation of this version cannot continue….”?
Product Questions
- What operating system and hardware is needed for eTakeoff?
- Can I test drive eTakeoff before I buy it?
- Can I subscribe to eTakeoff rather than buying it?
- How and when can I terminate a subscription?
- If I buy eTakeoff Pro, can I upgrade to Pro-Plus or Premier later?
- Do I have to buy a license for each computer?
- What file types does eTakeoff support?
- What are the advantages/disadvantages of one large monitor vs. multiple smaller monitors?
Usage Questions
- I get the error “ActiveX Not Loaded” when downloading plans. How do I get around it?
- Why is the count symbol for Miscellaneous Count missing?
- Why aren’t there any yellow circles on my screen when I click on the measurement points? Your help files show them.
- I can only measure lengths. Is it possible to measure areas in eTakeoff?
- Why doesn’t eTakeoff open when I double-click on a plan file?
- Why can’t I print out more than one page at a time?
- Can I “test drive” the advanced features of eTakeoff?
- Does eTakeoff offer any training?
- How can I make the Trace List/Tree return to the last trace I used?
- How do I transfer my standards database (traces, layers, bid codes, scales and extensions) from one computer to another?
- Why can’t I digitize points except on a 90 or 180 degree line?
- Why does my annotation disappear after I create it?
Managing Projects and Drawings
- I accidentally deleted a plan page from my project. How do I get it back?
- Can I configure eTakeoff to store drawings on a shared server?
- How can I send an eTakeoff project to another eTakeoff user?
- How can I send move an eTakeoff project to different folder?
- How can I save a project, delete it and retreive it at later date?
- What’s the difference between “Export Project to Archive” and “Export Project to Archive and Zip”?
- How do I delete a project?
- How do I view drawings that are emailed to me or on a CD?
- How do I transfer a project from one computer to another?
McGraw-Hill Construction Dodge Interface Questions
- How does eTakeoff compare to Dodge View?
- How can I configure eTakeoff to look like Dodge View?
- How do I configure McGraw-Hill Construction Dodge to interface with eTakeoff?
- How do I view McGraw-Hill Construction Dodge plans in eTakeoff?
- How do I view other McGraw-Hill Construction Dodge plans for the same project in eTakeoff?
- How do I create an eTakeoff project for a McGraw-Hill Construction Dodge project?
- How do I download multiple files for a McGraw-Hill Construction Dodge project?
- Why do I receive a message asking “Do you want to register eTakeoff as the default application for PLN files?
- Why don’t certain features work when I view plans from a different source other than McGraw-Hill Construction Dodge?
BB-Bid Interface Questions
- How do I configure BB-Bid to interface with eTakeoff?
- How do I view BB-Bid plans in eTakeoff?
- How can I view different plans without going back to the BB-Bid plan page?
- How do I create an eTakeoff project for a BB-Bid project?
Bid Tool Interface Questions
- How do I configure Bid Tool to interface with eTakeoff?
- How do I view Bid Tool plans in eTakeoff?
- How can I view different plans without going back to the Bid Tool plan page?
- How do I create an eTakeoff project for a Bid Tool project?
CDC News Interface Questions
- How do I configure Construction Data Company to interface with eTakeoff?
- How do I view Construction Data Companyl plans in eTakeoff?
- How can I view different plans without going back to the Construction Data Company plan page?
- How do I create an eTakeoff project for a Construction Data Company project?
iSqFt Interface Questions
- How do I configure iSqFt to interface with eTakeoff?
- How do I view an iSqFt plan in eTakeoff?
- How can I view different plans without going back to the iSqFt plan page?
- How do I create an eTakeoff project for an iSqFt project?
- I’m currently using CINView. How do I migrate to eTakeoff?
